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I Can’t Checkout / I Can’t Complete My Order

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Posted by soonalyn_toris on July 11, 2020 6:38 pm / 0 Comments

If you can’t check out or the “COMPLETE ORDER” button isn’t working, please consider the following suggestions:
1. If your checkout is a little grayed out, it usually means you may have some information missing.
2. If this doesn’t resolve your issues, using a different device/browser may helps.
3. You can also try and check out using PayPal to see if that helps.
4. Lastly, some of these tried-and-true fixes may resolve the problem:
•Clear your browser cache
•Using this link, make sure your web browser is up to date and that JavaScript is enabled
•Try a new web browser altogether (we recommend Google Chrome or Firefox)
•Temporarily disable any antivirus or ad-blocker extensions/programs you’re running
If you’re still having trouble, use the “Contact Us” link at the top of the page and we’ll investigate further.
When writing in, please let the Support Heroes know what you’ve tried!

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